what our clients say about Robert Machi
Dog Training & Behavioral Therapist
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What our Clients are saying about us
Hi Rob, I just wanted to thank you so much for your fantastic tips and guidance regarding training Shammy and Emmy. My husband and I were so impressed by the way you were so "down to earth" and really so very helpful to us. We loved the way you trained us to handle Shamrock and that you were not judgmental about the mistakes we have been making with him throughout the years. We practiced the door bell and knock exercise and Shamrock (although being totally wiped out) acted favorably to our calling him back and standing by our side. It really was amazing! I can't wait to practice the Walking with him exercise tonight and practice the exercises you showed us. By the way, after you left last night, Emmy walked up to the Wee Wee mat and did her business twice and again first thing this morning! She started circling and we guided her to the mat and she was great! She did her business like a pro! I have to tell you that at first, my husband was very skeptical about dog training Shamrock because of Shammy's age and many health issues, but after he met you and you showed us your way of teaching, he is totally impressed with you and has become a true believer! We know that with practice, Shamrock will have far less anxiety and will be a happier family member! We will strive to be confident Pack Leaders! I just wanted to thank you so much and tell you how amazing you really are! Please forward this email to your company's Founders so they will know how excellent a Trainer you really are and how pleased we are with you. Your thoroughness, your communication response time and training are impeccable! Thank you again from the bottom of my heart! Warmest Regards, Sue P.S. We really hope you get on Shark Tank because this program is remarkable! We will definitely recommend you and your Company to all of our family and friends!Susan M., Staten Island, New YorkNovember 11 2016
Grateful is an understatement. I am the proud owner of a 4 month old boxer pup. Her biting went from playful puppy nipping to aggressive growling and biting. I heard about Barkbusters from a friend, and decided to call. Best decision I have ever made. From the moment Robert Machi entered my home, I knew he was going to help. He spent so much time with Charlee and my family teaching us the techniques we needed to train Charlee. I had been so desperate, and now after only a short time, I see such a change in my boxer pup. Robert is a miracle worker, so patient with my pup. He truly cared about my pup, and it was so obvious that he loves what he does. We are continuing our sessions. I am beyond satisfied. Definitely worth every penny. I would highly recommend Robert to anyone in need of a trainer.Patricia F., Staten Island, New YorkOctober 11 2016
We met with Robert Machi, today. My rescue, Dunkin' has been having separation anxiety. Robert noticed things I didn't, he explained so much to me. I am going to implement what I learned immediately. He was very patient with us and not only went over everything, but we actually went thru the steps we discussed. He listened and explained. I feel so much better and Dunkin' had a great workout, he is sound asleep! I highly recommend Rob, and thank you again!Judy C., Brooklyn, New YorkFebruary 5 2016
Robert is a professional that was able to explain how to train our dog in actions and language we could understand. Just from the first lesson, he was able to give us the ability to have Emmy not run out the door which was one of our biggest concerns. He is an excellent teacher and an asset to the company.Raimonda C., States Island, New YorkSeptember 24 2015
I'm writing to let you know what a stellar Dog Trainer you have in Robert Machi. I relocated from Texas to New York in August of 2012. My dear dog Fletcher is a rescued Border Collie mix with some deep other - dog fear and aggression issues. My fiancé, John Quinones, and I enlisted the help of Bark Busters in Dallas. We anticipated that Fletcher would have a difficult time transitioning to a high rise in Manhattan, and indeed he did! When John reached out to your company about our desperate situation, you sent us an Angel in Robert Machi. He is a true professional - kind, knowledgeable, and conscientious. He is the only trainer since I adopted Fletcher in 2007 that has made true life changes for the dog, and for us. We have learned so much, and continue to learn. Fletcher is much calmer and happier which means the world to me! You probably already know what an asset you have in Robert, but I wanted to thank you from the bottom of our hearts for sending us your "Dog Whisperer". He makes a long trip into the city from an outer borough simply because we requested one of your best, and that he is. Warmest holiday wishes to everyone at Bark Busters! We continue to recommend you to fellow dog owners. All the best, Deanna White, John Quinones, Fletcher, and RosieDeanna and John Q., Manhattan, New YorkMarch 5 2014
July 29 2016Robert Machi dealt with:
I have a 9 month old hound dog mixed and he needed some training. I was so impressed on how much he learned in such a short time with Robert Machi. It was so exciting to see him following directions and for to learn a lot. The techniques he taught me have really worked. I know he will get better and better with me working with him. Thanks so much.
You are doing a great job! He is a bit stubborn so I know we'll be doing some more work together. We'll get there!
Brooklyn, New York
April 28 2015Robert Machi dealt with:
Rob is wonderful. He was very patient with us and Jax, and made us feel very comfortable. His tactics are so helpful. He really helped us understand why Jax is behaving this way and how to communicate better with him. It was so exciting to see our dog responding well to the training, and we look forward to continuing.
Great job! Jax is awesome. He's just a really big puppy. To be a good trainer, I also need good students. You were on board from the beginning and I really appreciate it :)
Brooklyn, New York
April 13 2015Robert Machi dealt with:
Rob Machi spent 3 hours with us in the initial session, then about 2 hours in the followup. I have to say that his has been the most effective approach to helping us train our fearful 110 lb. cane corso puppy. He showed a real understanding of our dog and helped us with ways of training her without the use of endless treats. I understand that our dog's good behavior is dependent on our continued practicing with her but even after 3 weeks she is much improved.
I highly recommend Rob.
Thank you so much. It really made my day when I saw all the good work you have done with Pearl. Her response to me on our second session made me feel great :) She is a nervous girl but she was more relaxed and showed zero aggression to me.
Staten Island, New York
March 7 2015Robert Machi dealt with:
Robert was amazing. He was so great at communicating with us and understanding our problems with Carlos. He was professional, but not too strict. He personalized the training so it was exactly what we needed. He was so helpful, and Carlos has been so much better. Robert could not have been anymore amazing!
Thank you, Caitlin. You all did great. Carlos had a tough start in life before you got him. He had been through a lot. You're doing a beautiful job with him.
Great kills, New York
March 2 2015Robert Machi dealt with:
Rob Machi is a life saver...not only did he teach our puppy many things, but he transformed my wife and I into responsible pet owners. His endless patience and helpful training tips helped us very much. From useful dog walking tips, to teaching Max how to conquer his fear and walk up and down the stairs, he gives very simple tips on how to train your dog when he is with you on a training session or when he leaves so that you may practice on your own. He also came back 2+ years after he first met Max to follow up and reaffirm some training tips that we as the owners had stopped doing and it worked just as well as it had when we first met him. Rob is very helpful in understanding why dogs act the way they do (good or bad), which is very useful as well. I would continue to, and have recommended Rob to friends and family as he is a consummate professional and will always help in any way he can. Thanks again Rob, keep up the great work!!!
Thank you! You made my day. I'm so glad that you guys are doing so well. Max is too cute for his own good :)
Brooklyn, New York
February 8 2015Robert Machi dealt with:
My training with Rob was great We really learned a lot about our dog and what we were doing wrong. He helped us understand Lucy and also helped us understand how to deal with our dog. We are all much better for it and very happy with Lucy. She is doing great and has become a great joy to be around. Thanks to Robert. He did an excellent job.
Thanks, Matilda. It was great meeting you guys. Lucy is beautiful. I love that puppy. You're doing a great job but give me a call if you need me.
STATEN ISLAND NY, New York
December 24 2014Robert Machi dealt with:
We were having trouble with aggression from our pup towards certain people and also lunging while on walks. Robert came over and taught us great training exercises. He was very thorough and we could tell he really cared. Our dog has been doing so well ever since the training with Robert. He is walking better and has had no issues with aggression. We appreciate the work he did with us so much and would highly recommend him to anyone! I would also recommend their collars, the one we got helped a lot! Thank you Robert!
Thank you, Maggie! What a nice thing to hear on Christmas Eve :)
Brooklyn, New York
November 11 2014Robert Machi dealt with:
Robert was great! Our dog, Zeus, has always been nervous and has been aggressive towards people who came to our home. When we brought our newborn twins home, Zeus was not happy and we were concerned that he may hurt the babies. We had tried many trainers and many training techniques to try to correct Zeus' behavior, but were only mildly successful. Robert was very thorough and clear in his explanations and the training philosophy just made sense to us. He taught us some techniques and gave us some exercises to do with Zeus and the change has been pretty immediate! We know we still have a way to go with Zeus but he is already doing so much better and we feel much more in control of him. We would definitely recommend Robert to anyone who needs help training their dog!
Thank you for trusting me to help you. You really did well. Keep it up!
Brooklyn, New York
November 3 2014Robert Machi dealt with:
We needed help with our new lab puppy regarding toileting, nipping and his food behaviors. I called Rob to schedule an appointment, and we ended up speaking for quite a while prior to his visit. He gave me some excellent techniques to try until we were able to meet. Great first impression! Our subsequent training session did not disappoint. Our high spirited puppy responded to his gentle commands immediately. He gave us great advice and the tools to implement that advice. I feel tremendously confident that working with Rob will continue to bring us fantastic results.
Thank you so much for your trust. It was great meeting everyone. You did a really good job with applying what I showed you :)
Brooklyn, New York
August 17 2014Robert Machi dealt with:
There are no words to describe how helpful and beneficial Rob Machi has been in the training of my 4 dogs. I must admit I had my doubts in how helpful would it be in having someone come and teach me how to train my dogs. After all, I have had dogs my whole life and I knew what I was doing...so I thought! Wow, was I ever wrong. Rob taught me a totally different way to understand and handle the problems I am experiencing with my dogs. I feel so confident in doing what I need to do and I now have 4 dogs who respect, trust and love me!! Contacting Bark Busters was one of the best decisions I made in my 37 years of being a dog owner.
Thanks so much! That really means a lot that you are happy and enjoyed what I taught you. You are now officially a "pack leader."
Staten Island, New York