There was a lot to go over and Dick touched on every aspect to help us fully understand how and why we do them. Noticeable results would be an understatement. Lucy is a new dog and we are only on day two! Thank you! The natural training techniques were very interesting. I would have never known. Not only are we all enjoying the training but the 'pack' stories Dick tells are great reminders. From the day I contacted Bark Busters and Dick, I've been impressed and inspired to take my sales and service job to another level. Dick's professionalism, follow through and demeanor with Lucy, me and my whole family has been top-notch. I would bet you (Bark Busters) don't have a better trainer/representative in the whole company. Please thank Dick for me and my whole pack! You've got a real winner on your team! Ears down and tail tucked, Jason Coles and pack P.S. Normally I would wait to fill one of these out to make sure all the follow-up, etc. was complete. I've never been more sure Dick will be with us whenever we need him.