Whenever I had a question, Dick took the time to make sure I fully understood the answer BEFORE he moved on to the next subject or action. Mowgli is like a completely different dog. He is following the new rules without any type of argument. Now it's up to me to keep him this way. I especially like the training without the use of food or treats. I feel more confident that I will be able to continue this training. I learned that a lot of the responses that I'd been giving to my dog's behavior reinforced the bad traits that I was wanting to correct. I would definitely recommend Bark Busters to my friends and neighbors! The techniques I learned will help me create the dog I'm wanting. Dick Messenger did not do the training for me, which was very good. I learn much better by doing than by watching. I've created the behavior I want out of my dog, so that I know that I can continue to accomplish this!