Dick was very thorough, precise and easy to follow. We all were able to work with the dogs so Dick could watch and confirm our techniques. Sadie, our border collie, was quick to follow our instructions and submit. Good eye contact. We learned a lot about dog behavior which helped to reinforce the training tools. I especially liked the training collars. I have already recommended Bark Busters. I work at a veterinary hospital and have displayed the brochures and let clients know about it. The training was very much appreciated. It's so rewarding to see things working.