Even when we didn't understand, Dick explained the training techniques in another way for us to understand. I kept a weekly journal, Week 1 - Week 3 and I noticed a difference in my attitude towards Striker. I was very pleased with the natural training techniques! Much better than the negative techniques I saw growing up. I liked that the training wasn't treat controlled which can be expensive. I have recommended Bark Busters to others already! I explain to them that they must do the training daily for results. We have enjoyed the training. Very helpful for us as well as Striker. Dick always answered our phone calls and emails and assured us we were on track and doing well.