Frank was very through in teaching me how to be a leader and let me know that my dog was capable of behaving the way I would like her to. Tinkerbelle was completely submissive, but she was still a happy dog so I knew I didn't hurt her feelings with the training. I also liked not having to use physical force. Frank reminded me and showed me to be calm while training Tinkerbelle. I am excited to start my training homework with her. I would recommend Bark Busters, especially to those that don't care for physical force to train their dogs. I am so happy that Frank came to visit us. I feel that all three of my dogs will have a happy obedient future.