Both trainers answered all of our questions and even stopped to explain techniques more than once. We were very apprehensive at the start and skeptical about the outcome, but at the end our dogs were calm and so were we! We were happy to know that we could correct their behavior without using violence or extreme force. We've owned many dogs and have always had a pack - it was nice to know that we could learn so much more. We would absolutely recommend this training. June and Colin were on point, friendly and communicated well with both our family and dogs.