Colin explained the the training techniques very thoroughly and logically, in a way that was easy to follow and understand. The results by the end of the session were unbelievable. I think Lovey wants to have stress removed from her life. She is much more relaxed. I was pleased and pleasantly surprised by the natural training techniques, and that they did not make my dog anxious, but rather helped her with stress. The whole training experience was excellent - I found it interesting, enjoyable, very pleasant and do-able. I would most definitely recommend Bark Busters to everyone who has a dog.