I got in contact with Mike about 3 years ago to help me with my Italian Mastiff Busta. Busta had fear aggression and was taking the run of the home. Mike taught me how to be assertive with my dog and get back in control of the situation. He has always been extremely responsive and helpful ANYTIME I've needed some extra help with Busta or advice with Busta. When I moved into a new home Busta had the habit of coming into the bedroom to sleep, neither my boyfriend or I wanted this. We tried some techniques on our own which were unsuccessful, I gave Mike a call and he gave me some techniques which worked. Busta was no longer even trying to come up the steps!! I would recommend Bark Busters and Mike Carr to anyone who has a challenging animal!!! He's patient, kind, and knows his stuff!!!