Amazing and immediate results. I was never able to practice what I learned in books and watching "The Dog Whisperer" even though I felt I understood what I needed to do. The dogs (Nathan and Callie) and I would become extremely frustrated and quit ... they would continue to not come when called, pull on the leash during walks, lunge at others when on walks, bark whenever anyone walked by the house, etc. I was at a loss as to what to do. BARK BUSTERS to the rescue ...Phyllis and Jeff definitely love dogs (and dog owners!) and know exactly what to do. Understanding how to relate to my dogs on their level made all the difference in the world in their behavior. I realized that I was attempting to treat Nathan and Callie like humans instead of dogs. They both seem so much more relaxed knowing that they have such a strong pack leader in me ... my female dog (Callie), especially, seems to be much happier not having to be the leader of the pack anymore. Canine language is so simple and easy to learn with IMMEDIATE results ... no hitting the dogs, no yelling at the dogs, no bribing the dogs, etc. Just learning to speak on their level. I would certainly refer Phyllis and Jeff to anyone that I know.