I spoke with Ken on the phone about our newly rescued shepherd mix, Ella, and her lack of socialization with people. I have had dogs all of my life, Ella's issues were new for me. Ken was very understanding, supportive, and helpful in that he assured me that what I was doing at home was appropriate. I feel confident that Ella will continue to improve and blossom even more into the loving sweet girl we've come to love. Ken's assurances were just what I needed, and I am very appreciative of the time he took to talk to me, and encouraging me to contact him if I should have any further issues.
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