Greg is certainly impressive on his XM radio show on the Martha Stewart channel - he seems to have a passion for dog training and truly cares about the people who call-in to his show. We also liked his appearances with Martha on her show - again, he impressed us. So, we decided to take a chance and see if this guy is "the real deal" who could "practice what he preaches". Is it all just a show or could Greg really deliver? After contacting Greg thru Bark Busters and viewing the videos he sent to familiarize us with himself and the Bark Busters philosophy and program, we expected a good initial training sesssion with our dalmatian, Holly. Well, what Greg delivered was a GREAT training session - we were amazed and impressed to say the least, especially dealing with the aggression that Holly exhibits towards other dogs. He was professional, courteous, and enthusiastic. He was totally devoted to the training session and worked really well with Holly and us so that she can be the best dog she can be. We felt at ease with Greg from the start and without realizing it at first, he began passive training immediately while he introduced the Bark Busters program; he ignored Holly's barks for attention while observing our discipline measures. He demonstrated the techniques, made sure we were comfortable using them, and answered all of our questions. Greg was calm, patient, and made it a fun and reassuring experience that WE COULD DO THIS! We never felt rushed or that he was watching the clock. He gave us a hand-written, customized program before he left and all the 1:1 support we could possibly want. It is so common today, it seems, to be disappointed, frustrated, and stressed-out from the lack of customer care and service. This experience renewed our faith that there are individuals out there who are passionate about what they do and truly care about their customers. Greg actually got excited when Holly began responding to his training, and he was obviously pleased to see that we were "wowed" that it was working (so fast). We're not sure if all the trainers are like Greg, but he certainly has a gift/talent for working with people and their dogs. We honestly cannot say enough good things about our experience, and before Greg left, he got us excited about future training possibilities. Greg is certainly an asset to Bark Busters, and we would recommend him and Bark Busters to anyone looking for a trainer. Thanks for everything, Greg!