Karen is the BEST! When my husband and myself brought home our new puppy, Cooper, I freaked. It had been a long time since I had a puppy, and my husband never had one. Karen was willing to work with us when Cooper was only 8-wks old. He and we learned so much from Karen and Bark Busters. The training really was simple and easy to understand. When ever I called or emailed she always respond within 12 hrs. We are moving to Charlotte, and while she said there is another great trainer there, she will always hold a special place in our hearts. Karen you truly are the best. Thank you so much; we are happier and I know Cooper is.