My adult son, who lives in Palatine, IL, several miles away from me, got a puppy at the end of 2007. The sweet little thing grew within a few months, to be a big, wild, exuberant mass of whirling-dervish muscle. No one could visit my son's condo without being assaulted by fun-loving Cali. She liked to jump all over the visitor, from every side, and relentlessly, until my son would have to put her in her kennel. We all felt bad that she was too wild to be a part of our social gatherings. My son agreed that she needed training. He enrolled her in another training program. She completed two full courses there, and did, indeed, learn the basic commands, but those trainers did nothing to teach my son how to tame her unsocial exuberance. In fact, she behaved no better to guests than she did before the training courses. We knew something had to be done to reclaim her before everyone would grow so fed up that she'd be spending her entire life in her crate. That's when we turned to Bark Busters and the trainer for Palatine, Brad Howe. What an amazing transformation I saw in that dog during the first hour of Brad's lesson! Cali almost knocked me over when I arrived, but she sat obediently in the kitchen when I put on my jacket to leave. It seemed a miracle! I had my doubts whether there would be lasting results; so I was eager to return to my son's place two weeks later for the second session with Brad. Cali did not assault me when I arrived as I had expected. Amazing! Brad achieves these amazing results without the use of harsh words or food treats. There is no yelling and no physical punishment. Brad is an informative, entertaining, and sincere teacher. He is clear and patient in offering guidelines to the pet owner. He puts the responsibility for the dog's good behavior on the owner, where it should be. Unruly dogs can be socialized to interact civilly with house guests when their owners are given the proper instruction. Brad knows how!