Lisa was very focused, gave us specific steps, and explained the training well. It was easy to remember and repeat. She was very patient and allowed multiple practice sessions until we were comfortable and our dog consistently demonstrated the desired result. We were really pleased with the natural methods used. It's easy for the owner to use and the dog to understand. Very simple techniques, but VERY effective. Lisa was wonderful! Very patient and created an environment that was non-threatening, comfortable and easy to learn. Bark Busters is worth the extra expense. We liked having the one-on-one time and the focus to be on our specific issues and needs. We will definitely recommend this service to friends and family!