Nikki is very organized, very easy to follow and very helpful. Within 10 minutes of one-on-one with Nikki, our dog was turned around. We are very pleased. Her explanations made total sense. We were left wondering ‘why hadn't we ever thought of that!" She was gentle and nurturing while being in control. The training was interesting and enjoyable, best of all our home life is back to being enjoyable. We are much happier and our dog is much happier now that all of us are on the same page. Our recommendation would be that all new dog owners consider the training. It has enabled us to welcome our new dog into out life forever.