We were both very impressed with the Bark Busters training program and the knowledge of our therapist, Leigh Ann Falconer. She was very personable and made us feel that our issues were really important to her. When she left, we felt confident and assured that we would have success. We had not one question about how to address any issue. She came to us, my daughter and i, with 2 dogs with very different issues. My daughter's dog, Moose (Great Dane), had fear-aggression and anxiety issues and over protective of Kelley and my grandson. Shirley, my dog (pit mix), was a rescue from the animal shelter, whom I had only had 11 days. She was obviously an outside dog who knew nothing about living in a house and, in my opinion, she was raised with a very hard hand, as she would cringe when spoken to. Moose and Shirley's play would very quickly escalate into a mean kind of play that was hard to stop and very nerve racking...no longer does that happen! The training program is very easy - as you address every instance in the same way. It is actually fun and not stressful at all. I have had my dog for 2 weeks and the bonding through this caring training that is taking place is incredible. I would have paid twice the cost for the results we have gotten in 2½ days. I'm sorry to be so long winded, but I could go on and on. I can't say enough about your training program or your trainer, Leigh Ann Falconer. I would be more than happy to put your pamphlets at any business where I don't see them!!! There is no longer chaos in our house and it is actually a comfortable place for us to be. We look forward to spending the rest of our lives with our best friends - Moose and Shirley - and THANK YOU from the bottom of our hearts.