My English Lab Ruby and I have both enjoyed working with Andrea-she is positive, cheerful and energetic, with lots of great suggestions on helping me train Ruby. I've learned that Ruby wants me to be the leader, and with Andrea's help, I've learned how to be a better leader. Ruby is physically very strong, and often strong willed, but by using Andrea's suggestions, I have seen progress in Ruby's behavior. Andrea has been very willing to come work with me even weekly when I felt I needed the extra help. While it has sometimes seemed magical how well Ruby responds to Andrea, I've learned that Ruby can learn how to respond to me as well, too. Andrea is very compassionate toward animals, but also understands the dynamics between animals and owners, too. I have been very pleased with Bark Busters, particularly the fact that I have been able to work with trainers in two states without paying any additional money.