All the techniques were very clearly explained. If there was any confusion, Dick answered questions patiently and effectively. Diego, being a young 1 year old dog, did amazing! He by far exceeded our expectations. These techniques work! After 8 hours +/- of training, on and off in home, the precedence was set!! Diego slept for the first night in his crate all night with limited whining. Clearly, WE are in control now. Dick was great to work with. We were tired at the end, but relieved to be on the right track.
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