Bob put the training in terms that were very easy to relate to. He gave good examples and analogies. - Very enlightening! We were quite amazed. Reilly was like a different dog almost immediately and seems to understand that things are different in the house. We had been relying on treats which was a problem. The training was interesting for sure, I'm not sure I would call it enjoyable. It wasn't unpleasant and it was very informative. We were very comfortable with Bob from the start. He was great, he kept it light. We now have a new understanding of our relationship with our dog.---P.S. We had company tonight and used the techniques. Reilly was great and didn't jump on anyone or annoy them. Yeah, Reilly!!