The directions were very clear and the reasoning behind the directions made perfect sense. My 12-month-old, high-strung Irish Setter had amazing behavioral results. I never would have thought that such simple, natural training techniques would have such large results. I found the training interesting because it took me out of my usual concepts and gave me a new perspective on a dogs way of thinking & behavior. Bark Busters, Maril Zbik, was very prompt with the appointment times. Maril helped me understand my dogs behavior and why she does things. My Irish Setter's behavior improved from the very first appointment. I am less stressed out now hat I have learned to become the leader. I would recommend Bark Busters to anyone and already have through word of mouth and face to face.