They were great at using the visuals to explain the techniques then setting up situations to demonstrate them. Right away my 9 month old Lab Mix puppy responded to my commands and was looking to me for direction, which she had never done before without using treats. Our previous treat training had not translated out of using the treats, with the new techniques she has learned and continues to demonstrate the right choices. I am loving my training experience as it is making my relationship with Ginger easier and more enjoyable. I recommend Bark Busters because I have found this to be a very effective way to help change behavior. Ginger and I are loving our walks now that she is not pulling and I can even see her thinking now!