Patrick was exceptional in explaining thoroughly the Bark Buster training technique. The results were amazing, I understand that there may be set backs, but I was very impressed. The techniques were very humane and made perfect sense. I am very stressed by the situation we are currently dealing with, but after Patrick's visit I'm feeling more hopeful. Patrick made the difference. I don't know if all your trainers are as competent, but if so...this was a wonderful experience! I am very impressed by his professionalism, knowledge and compassion. I just wish the service was not so expensive...but then again...worth every cent.