James was very thorough and made everything very easy to understand. By the end of the first session I was able to have my three dogs go to their place while James came to the door. When he first knocked on the door I was unable to get them to come away from it or stop barking! I was amazed at the quick response and how small changes in my actions worked - AMAZING! I will recommend Bark Busters to anyone with regardless of breed, age or problem because their philosophy is so wonderful. I was unaware of how stressed my dogs actually were and now I see how much more relaxed and calm they are.