Like many rescued dogs, Susie came with temperament problems. When I first brought her home, she barked so much when I was at work that the neighbors complained! She was so excited to wake up every day that she nearly bit my face off with good morning kisses. She ate toilet paper. She jumped up on everyone. When the doorbell rang, she went berserk! She was just plain anxious and needy. . . . I checked out Bark Busters on the Internet. I was impressed by the testimonials and by the company's history and philosophy. That night, I called the 800 number, and within a short time, Gerard Raneri called me. We talked for quite a while and set up an appointment for the next weekend. ~ After a few sessions with Gerard, Susie is a much happier dog, and I'm a much, much happier mom. After our first session, her barking cut in half. After the second session, it cut in half again. She now sits politely [when the doorbell rings] and waits for me to say 'okay' before greeting guests. She used to take me for walks, and now I take her. Within just a few moments' training, she was heeling. My friends and family have noticed how Susie has calmed down. She still has her moments, but the change is remarkable. I realize that it's up to me to be the leader. It was so awkward for me to growl and be assertive with Susie, but I knew it was the key to success. ~ I would recommend Bark Busters (and especially Gerard) to anyone in need of dog training (or people training, which it really is). . . . Thanks, Gerard!