What a confidence booster for me!!! I've never owned dogs and when I agreed to marry my future husband, I agreed to marry his adorable German Short-haired Pointers! Luckily, he had purchased the lifetime support guarantee back in 2010. I now have learned a wealth of confidence that has not only perfected our routines but also enhanced our connection and bond. Our dogs (Maggie, age 4 and Cody, age 5) were well-behaved but quickly pushed the limits because I wasn't trained!! James provided the tools to better work with them and gain the control (and confidence) I needed to make things work. They now see their new Momma as the pack leader and have become even more affectionate as they give respond better and better to me. I couldn't say enough positive things about our interaction, James. It's been a pleasure meeting and working with you and the guarantee was easy to use! Adam will be thrilled to come home and see the bond Maggie and Cody have with me now too!