After rescuing our beloved Otto, we were at a loss at how to handle some of his behaviors. Thank goodness for Bark Busters! Kathy and Betsy did a tremendous job of helping understand our dog and our reactions to his behavior. Kathy and Betsy were very patient with us and made sure we understood all steps to the techniques. Being novice dog owners, that approach helped us tremendously. We have had a terrific outcome with a much calmer and relaxed dog. We highly recommend Bark Busters and its training techniques, but most especially trainers Kathy and Betsy, to anyone.