We felt James used a great analogy to help us understand the techniques -"Humans can think like a dog, but a dog cannot think like a human." Our neighbor came over right after our first lesson and Otis, our one-year-old puppy, circled him wagging his tail but didn't jump! The natural techniques seemed to be way more effective than food/treats and yelling. We found the levels of dog communication very interesting and were amazed at how quickly Otis responded to us. We already see a dramatic difference in his behavior as well as the enhancement of our bond. We are first-time dog owners and need the training more than he does!