My puppy, Hank, was 10 weeks old when I brought him home. I could tell he was a very smart dog right away, so I needed to learn to train him the proper way. I tried contacting a few different trainers in the area. To my surprise, Bark Busters was the only one that responded to me! They were on time, nice, and very professional. They did not come in here telling me things; it was about me and my dog. Right away we saw changes, some small, some more noticeable. When I took him to the vet, who had just seen him three weeks earlier, he commented twice on how good he had acted. I would highly recommend either James or Michelle for anyone. The training is easy on you and your pet. You just need to use the tools they give you, and it really is stress-free. When you're done, you will feel good, and your pet will be happy!