Jerry showed us how to "speak dog". Almost instantaneously, our dog started to listen and look to us for direction. The training method is based on the ways dogs communicate with each other primarily using body language and voice tone. The technique is easy, user-friendly, and fun for both owners and dogs alike. Jerry explained not only the basics but showed us how to look at the world through our dog's eyes. He also answered questions on the phone in between our meetings. Rather than teaching us at a one-size-fits-all pace, Jerry takes his time and makes us feel relaxed to bring out our full potential as pack leaders. My husband and I are so very pleased with the results. We had struggled for months with another training system that yielded little progress. Our dog is much more relaxed and we feel empowered; she now looks to us as her leaders.