We enjoyed being together as a family in this training. We could see signs of respect- better front door behavior. We love beatrice and are concerned with her safety and comfort. no problems here- very pleased and we like the training aids. We enjoyed learning about pack behavior--who knew? Very interesting. Our daughter will be calling James soon, and we have told our neighbors. They have commented on Bea's improved behavior. James is great- friendly- felt comfortable working with him. He is professional and knowledgeable, patient with our questions, and personalized the training for our situation. We are a work in progress, but I feel more at ease and in control of Bea's behavior. It feels great because I know what to do.