Michael is AMAZING. We have a Shepard puppy. Within 10 mins of Michael arriving Maggie stopped nipping, jumping & her true calm personality came out. The way Michael teaches "Mom & Dad" to assist Maggie in her training is priceless. Not only is Michael great at what he does, he is also a caring person. I've asked all the "Mom" questions you could ask. He's always educated me with care...He understands the puppy is my child. But that I owe her the respect to be her pack leader. That once the ground work is set...We will have one of the most loyal, caring dogs ever. This is the only dog training you will need. Having Michael come to our house is awesome. Maggie is in her environment & it makes sticking with the training smoother for us. We are moving to another state soon...Bark Busters is honoring our contract there as well. We will be sad to leave Michael, but have faith that the brand will be carried on at our new home. Thank you Michael in this short time for showing us who our puppy is. And that she WANTS to be in our pack. People think that with training the dog is unhappy...I wish everyone could see how Maggie wags her tail & kisses you! She seems happy to us! ;) You are fantastic & we are truly grateful for you.