After about a year, I am finally taking the risk and tempting fate to say "thank you" for helping me work with my 3 little Norfolks - Maddie, Ginger, and Cindy. Since working with you, there have been no further incidents among them. I have yet to master taking them out on a walk together, but individually, Ginger and Cindy are so much improved (Maddie still needs work) and the doorbell situation is also very much improved. Thank you for removing much of my fear and giving me the tools to make living with them so much easier - I think I have changed as much as they. You are my hero and I recommend your services without reservation to anyone having a training problem.