We contacted Bark Busters as our last recourse for our dog's behavior problem, from the first time I spoke to Jodi (our Trainer) I felt like I had found someone very special and caring who took the time to listen to my story and had positive yet realistic feedback about our case. We have a 3 year old female Basset Hound who had an extreme toilet problem. From the time Sammy was a year old she began to pee randomly around our apartment, soon it turned out to be an everyday issue and even started to poop everywhere. We tried everything we could. We had experience with dogs in the past and we never came across a dog who did not even care that she was laying on her own waste. Obviously we were trying all the wrong things and doing most of it in the wrong way. During our first visit with Bark Busters, Jodi, explained that most behavior problems with dogs are initiated by the lack of communication between the dog and the owners. She gave us a long but very fun and interesting lecture about the things humans do in their everyday lives and the way those things impact the life of your dog....from the way you look at your dog to the way you interact and even show affection to your dog, could be sending a wrong message, leading to all kind of behavioral problems. We immediately started our "training plan" with Sammy, and after 6 weeks she turned into a different dog, she went from nasty to a cute, cuddly, well-behaved and adorable dog. At this point her toilet problem is a thing from the past that we never even mentioned anymore. Her change of attitude and state of mind have changed in a dramatic, positive way. I never thought we were going to be able to completely eliminate such a terrible potty problem (on a 3 year old Basset). THANKS TO BARK BUSTERS there is no more cleaning pee and poop from the carpet and crate, and no more nasty smell, only a HAPPY FAMILY with a HAPPY DOG. There is no training system out there as positive as Bark Busters, this thing works like a dream, it takes time but if you do exactly what you are told by your trainer and follow all the simple direction, you will be AMAZED and surely won't consider giving up your dog...THANK YOU JODI, YOU ARE THE BEST...!!