John worked with me and helped me become effective in my technique; it really worked with Roscoe. Roscoe was like a completely different dog, and it actually lasted (with some work on my part). We have appreciated the fact that John has been able to guide us through any problems we have had. It is definitely an eye opener to see how proper communication can be so effective and much easier. I recommended John to a friend that has similar issues as Roscoe's (about the same age). He decided to choose another training system. I feel, to say the least, that our Bark Busters training has proven to be more beneficial than the pet store training. I really appreciate that John guides us through being a leader. It is not always comfortable to be a leader, and John seems to understand that.