Ryan was great! Ryan showed up on time at our door to be joyfully welcomed by 3 90+ lb dogs. Immediately, the training began. Ryan explained every step carefully as he navigated his way thru the furry welcome committee. Finally we sat down and Ryan began a thorough introduction of what Bark Busters does, how they do things differently, and why they're the best. He spent hours training me AND my dogs. He showed me how the dogs should behave in any normal household scenario (doorbell, going up the steps, etc) and taught me the tools and techniques needed to turn my canine crew into the well behaved pack that they are now. Thanks Ryan!