The techniques were very easy to understand and apply. James and Michelle were readily available for any questions we had. By the end of the first session we noticed a HUGE improvement, we already had a good dog, now we have a great dog. I was very glad to learn non-violent ways to teach my dog. Positive reinforcement has always seemed a better way to go for me. It was actually fun working with my 7 year old Lab mix "Sky". She seems to enjoy the time we spend training and is a better dog for it. I recommend Bark Busters on a daily basis to clients at work. I like that Bark Busters stands behind their work for the life of the dog.