A genius way to teach both owner & dog! I only wish I had called Bark Busters first. I tried another trainer and it really didn't work. There was a lack of communication - but from the very first visit with James & Michelle we were all happy and in a good place. Our dog Daisey (golden retriever) took to James & Michelle's firm yet gentle approach - to my surprise. We have learned so much. I realize every day will be some sort of a training session for Daisey & me and if I need Bark Busters they will be there for us. Thank you for coming into our lives! We will miss you.