Linda Conrad couldn't have explained things any better. My husband understood everything clearly, yet not having any animal knowledge with training and he got right into it and followed through. Halligan caught on because of the way the training is done, and she was almost a completely different dog by the time the 1st session was done. It was hard at first not to have a treat but after we got into it, it was amazing to see Halligan react positively to our vocal praise. It was interesting to the point I wanted to learn more and train Halligan to see more results since we could see immediate results! Linda and the company's professionalism are great. The company's training and way of going about it is perfect, and having Linda as a trainer makes it even better. I have already recommended this training! This is a life lesson I can use with my own puppy, and information that I can use as being a C.V.T. to help my clients at the clinic that I work at. Thank you, Linda!