Connie DuBois is great. She obviously loves & understands dogs. She's easy to talk with, really listens and is a great problem solver. We highly recommend Connie & Bark Busters. We called Bark Busters because our cute, lovable Yorkies were out of control. Dash & Annie barked at the door, in the car, everywhere! Walks were terrible when they met people or other dogs. We've always had dogs. In the 1990's we took our Yorkies with us for a six-month stay in Germany. They were great in restaurants, parks, stores and hotels. So why couldn't we manage these two now? How frustrating. To start Connie asked what bothered us most. During the next 2½ hours, she observed us in different situations at home and outside on walks. She said we confused Dash & Annie by treating them too much like children. She explained dogs are wired to be part of a pack with a strong leader. If Dash & Annie felt no one was in charge, then they had to step up to the job. Barking was one way to protect their environment. Sounds simple & we already knew dogs were pack animals, but Connie made it relevant. She showed us how to establish limits for acceptable behavior and how to enforce them consistently. The key is Connie trains owners and dogs, not just dogs. She's dedicated to creating good outcomes. She really wants us to succeed. Connie is always gentle but firm with our dogs. Punishment isn't part of the program. Because she knows dogs so well, she approaches each problem in a positive manner and rewards good behavior. Another reason Bark Busters is so effective is it's not a classroom setting with fixed dates and generalized answers. Instead they make it personal. Connie came to us to solve our problems. She always explained what worked best and why, but was realistic and flexible too. Connie showed us how to be in charge by setting limits and rewarding good behavior. It works. We're so pleased with Dash & Annie. Connie's just great!