Dear Alan & Karen: Well, we finally caught up with you and our dog, Morgan, in understanding the system, and once I learned as much as the dog knew, it worked like a charm! Just to remind you where we started-me in tears, with bloody bite marks on my arms inflicted by our puppy when I didn't understand what he wanted. You taught us the correction along with his communication collar, which worked when my husband used it but not ever for me. Then, in our most recent session, the light finally dawned on me, and I caught up with the dog. I started using the correction in a conversational tone, not angrily or even particularly loudly when Morgan was heading into something I didn't want. It worked like a charm. Now when I say his correction, Morgan pauses and looks up to see what I want. I tell him, and we move on. No nipping, no excitement. We had Morgan on the boat for the first time this weekend and it was a pleasure for ALL of us. He looked to us for direction, which kept him safe. In Annapolis, we were able to eat dinner at outside tables with Morgan staying under the table and enjoying the passing scene. Sunday brunch we had to tie him at the bottom of the steps because he was not allowed on the veranda where we were sitting. He waited patiently (and enjoyed the patting from every customer coming and going). Bark Busters is by far the best training system we found, and we tried several!