Patrick was very clear and informative when explaining the training techniques. I observed noticeable results by the end of the training. Bullet, an Italian bull mastiff, came around about a 1/2 hour. I was very pleased with the natural training techniques used by Bark Busters. I reevaluated my training from the past. I found the training to be very interesting and enjoyable and frustrated I did not know about Bark Busters earlier. I would recommend Bark Busters to my friends and neighbors because it is empowering. I have a new perspective of owning a dog...being in charge! Patrick was patient, calm, informative and very kind.