Nancy was very thorough explaining the training techniques we were going to use. I was extremely excited to see the huge difference in the short time of my dog training. My little dog is a new guy! The natural training is wonderful. After learning the Koehler Method in 1955 for one of my dogs, I appreciate the Bark Busters way much much more. I enjoyed all my lessons, and like watching the continued better behavior.I find it to be quick and easy. Nancy is business-like with a wonderful personality. She makes you feel at ease with what you are doing, and I can tell my dog likes her, too.