Lisa spent time explaining the training process and how our dog, Ellie, relates to us. By the end of the training, Ellie knew she had to pay attention to our directions. She appeared willing to learn. We were pleased with the natural training techniques -- no bribing, i.e., treats! ~ It was strictly behavior modification. The training was both interesting and enjoyable and nothing like I had guessed or imagined! Lisa is great. We look forward to working with Ellie and hopefully we will continue to show positive results upon her return. We will absolutely recommend Bark Busters to our friends and neighbors.