The info on "dog talk" and how dogs communicate was most interesting. My role as pack leader made sense as I learned to speak to Lexi (4 year old Boston Terrier) in a way that was positive. No choking, no screaming, no electric collars - all things I am opposed to and none of these are used by your program. Very comforting to see results with quiet, positive techniques. Christine made it all fun and quite informative. She was available for additional Q&A too. Immediate results, WOW! I am the incoming President of the Sun City Anthem Pet Club and will personally recommend Christine to anyone seeking better behaved pets.