I thought everything was very well presented. If I became confused, Nikki would go over a point again until I understood the concept she was teaching me. There were noticeable results, Brandy was more focused. The natural training is pure genius; no treats, no discipline that involves a ‘heavy hand', no jerking the dog around, no stern commands etc. I would recommend Bark Busters because it is a simple, humane way to have a well-behaved dog. I am very excited about having a dog I can live peacefully with and take with me in all various situations.