Our therapist was wonderfully polite, courteous, and knowledgeable about dogs and their behavior.our dog was resonding quickly to the techniques. The techniques are humane and kind to the owners feeling and the dogs sensitivity. The lesson was very educational and inspiring to know our dog has the potential to go from "cute" to fabulous. I will recommend Bark Busters because it is a personable and educational expereince where owner and dog can understand one another through better communication. It demonstrated the way dogs use body language to communicate with owners and other dogs.