Betsy and Kathy both clearly explained how my dog reacts to my behavior. After the first session, there was an amazing difference with my dog in his behavior & countenance and made a more relaxing household!! I was extremely please and had lots of fun with the training. I would recommend Bark Busters to everyone who has dogs or who is interested in dogs. I've had 2 trainers here prior to Bark Busters. #1 wanted to put dog down and #2 was somewhat effective, minor improvement. But Bark Busters trainers, Betsy & Kathy, caused the most effective training & explanations. I will definitely be open for you to refer others to me for testimonial.