Robin's demeanor was remarkable. Her knowledge, skill, commands and abilities were awesome. She demonstrated, explained the techniques of training. I then practiced the techniques with Pre and Robin critiqued my efforts. Pre exhibited the desired signs of submissiveness most noticeably when we walked on the leash. He began to heel within 1/2 of a block! It was as much of a training session for me as Pre. Robin made the experience very gratifying and pleasurable. Great job! The words and commands and how they were projected (vocally)--Pre began to understand our desired results in no time. I have already told family and friends about the great results after one session. Awesome!