Cannot thank Bark Busters enough!!! I had entered my naughty pup into a contest called Naughty to Nice around Christmas time on Bark Busters facebook page. After I had won, I was really excited but cautious. I had no reason to be! James really put all of his effort into making Zoey be the best dog that she can be and me the best owner that I could be. He never once treated it any differently (that I can imagine) because I had won it, and I never felt like he was shortchanging me. You could really tell how dedicated he was to helping my puppy Zoey. In the first visit, he taught us how to be the leaders of the pack. I had read A LOT of dog advice books and my parents ( who live out of state) have always had extremely well trained dogs so I thought that I would have no problem. I learned that following the advice that you read is a lot different when applying it. James really SHOWED me what to do, and that made all the difference. I knew the basic principles, but he helped out when I got stuck and showed me first how to correctly teach zoey what I wanted her to do. She is walking so much better, and is getting to be such a more calm dog. Cant say enough good things about Bark Busters, thanks !